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Meet the CTRC Staff

Jim Bagrosky Jim Bagrosky -
Facility Manager - jim@ctrcinc.org
Jim began as a Volunteer at CTRC in 1996. In 1999, Jim retired from StorageTek, after 30 years as a Manufacturing Engineer, and joined the CTRC staff as our Facility Manager. Jim’s dedication and long hours keeps the CTRC facility in tip-top shape. Jim has over 20 years of horse experience and is also a Registered Therapeutic Riding Instructor through NARHA. Jim’s commitment to CTRC is enormous and he takes great joy in watching our riders bond with their horses and grow as equestrians.

Linda Burns Linda Burns -
Program Assistant - linda@ctrcinc.org
Linda moved from North Carolina to Colorado in 2009. Shortly thereafter, she started volunteering at CTRC in our Hippotherapy and Therapeutic Riding classes. In 2011, she began volunteering in the office. She was invited to join the staff as the Program Assistant in March of 2011. Grateful for this exciting opportunity she loves coming in each and every day to see all of the wonderful people that make CTRC so special. Linda holds a Bachelors degree in Business Management. She loves hiking, gardening, cooking and yoga.

Carol Heiden Carol Heiden -
Executive Director - director@ctrcinc.org
Carol holds a Masters of Education and has worked in non-profit management for 20 years. Her extensive experience includes fiscal planning and oversight, all aspects of fundraising, operational and program development and evaluation, community and media relations, personnel supervision and management, and Board development and management. She has been involved with CTRC since 1998. Carol holds the riders, volunteers, staff and horses of CTRC in the highest regard and feels blessed that her work brings such remarkable people and creatures into her life.

Kelsey Madigan Kelsey Madigan -
Barn Assistant - kelsey@ctrcinc.org
Kelsey has been involved with horses since the day she was born; you could say that she came 'galloping out of the womb.' Born and raised in Broomfield, CO she is the one of five children to have stuck with horses. Kelsey's first job was a stable hand and from then on she has worked at many barns helping care for the animal she loves. Then the horse training bug kicked in after she trained her mother's old Quarab to become a successful show horse. Kelsey attended Laramie County Community College in Cheyenne, Wyoming where she graduated with an Associate's of Applied Science in Equine Training and Management. Over the years she has successfully trained over one-hundred horses from colt starting to finished show or trail horses. In her free time you can find her riding around McKay Lake on her pride and joy, a Paint mare named Elle. Kelsey is proud to be a part of the CTRC team because it's a great place for everyone to share their love for the magnificent horse.
Laura Merrick Laura Merrick -
Administrator - laura@ctrcinc.org
Laura feels so fortunate to have had the cosmos align offering her the opportunity to join the CTRC team in the Summer of 2007. With a bit of a hiatus to live abroad Laura is once again delighted to be back at CTRC. With a BS in Business/CIS and a BFA in Graphic Design she is excited to apply her skills to the support and growth of CTRC and all its amazing programs. She has a deep respect for the staff, volunteers, horses and riders who together continue to prove day after day the power that Therapeutic Riding has to change lives.

Melissa Mosley Melissa Mosley –
PATH Intl Registered Instructor/Volunteer Coordinator - volunteer@ctrcinc.org
Melissa moved in May 2009 to Colorado from Nashville, TN, where she was formerly a Therapeutic Riding Instructor at SaddleUp!. She comes to CTRC as a NARHA Registered Riding Instructor with a bachelors degree in psychology from Washington University in St. Louis. Melissa initially joined the CTRC staff as a Camp Instructor but quickly became not only an Instructor but also the Volunteer Coordinator. In her free time, she rides hunter/jumpers and competes in triathlons. Melissa has been extremely impressed by the commitment and enthusiasm that she has seen from the CTRC volunteers so far and is really excited to continue working at CTRC and getting to know all of the dedicated volunteers that enable CTRC to serve so many participants!

Kaley O'Connell Kaley O’Connell -
Barn Manager - kaley@ctrcinc.org
Kaley started at CTRC in the winter of 2010. She was born and raised in Fort Collins, Colorado. Her love of horses started at a young age when she got her first horse, a Mustang, named Willy. She earned a bachelor's degree in Equine Science as well as in Journalism & Technical Communication from Colorado State University. Some of her equine experience includes working at an Arabian farm and an internship at a western pleasure Quarter Horse farm in Nebraska. In her free time she enjoys spending time with loved ones, riding her horse Cruise, and attending bluegrass concerts.

Loraine O’Keefe Loraine O’Keefe -
PATH Intl Registered Instructor/Program Director - loraine@ctrcinc.org
Loraine started with CTRC in 2004, after years of teaching and competing in the Equestrian world. She has fulfilled several roles at CTRC including Horse Trainer, Instructor, and Program Coordinator. In 2006, she moved to North Carolina to start a family and is now the proud mom of a two year-old boy. While in North Carolina, Loraine worked as the Program Director for the North Carolina Therapeutic Riding Center and for UNC’s TEACCH Autism Program. She is very excited to have returned to CTRC in 2009. She holds a BS in Biology with a minor in Sustainable Development. She and her husband have traveled many parts of the world including Australia, New Zealand, Thailand, and Cuba (to name a few). She is an advocate for those with special needs and has a special interest in working with those with autism. She is thrilled to return to CTRC and all the amazing individuals and horses that make it such an amazing place!

Penelope Powell Penelope Powell -
PATH Intl Advanced Instructor/Program Coordinator/Camp Director - penelope@ctrcinc.org
Penelope first became involved with CTRC during the Winter of 2006. From there she soon joined the training team and schooling team. In 2007 Penelope joined the staff first as a camp counselor and then as an instructor and most recently became the Special Programs Coordinator. Penelope holds a Bachelors in Religious Studies and the NARHA Advanced Level certification. She has years of experience as an equestrian, mainly studying Classical Dressage. Enjoying working with people, Penelope has also spent time as a preschool teacher. In her spare time she enjoys being outside, hanging out with friends, and traveling.

Amy Shoffner Amy Shoffner -
Research Onsite Coordinator - amy@ctrcinc.org
Amy came to therapeutic horseback riding (THR) from a career as an able bodied riding instructor. Over the past 15 years, Amy has held several positions in THR including Instructor, Lead Instructor and Program Director. Amy is an advanced PATH Intl instructor and faculty for PATH Intl, conducting between 5-6 workshops and certifications for PATH Intl each year throughout the west. In addition, Amy graduated in 2000 with a Masters of Social Work degree from Colorado State University. Currently, Amy is a Research Site Coordinator for the CTRC. Her role is to coordinate THR services for research participants and provide THR expertise to the research team led by Principal Investigator, Dr. Robin Gabriels. Amy lives in Boulder, CO with her husband and 2 boys ages five and seven.

Sue Crist Sue Winthrop –
Outreach & Education Coordinator - Sue@ctrcinc.org
Sue, has been associated with CTRC since its start. As a volunteer in 1980, the Outreach and Education Coordinator in 1999-2003 and in 2009 she has returned to what she loves - performing Outreach and Education for CTRC. Sue has her Masters in Early Childhood Education and a passion for horses including her own horse, Spot. When not here on site, working with and getting our marvelous miniature horses ready to go out in the community, Sue is out talking to people, bringing forth the word of CTRC’s wonderful services. She believes in and has witnessed firsthand the joys CTRC has brought to so many riders, their families, our volunteers and our horses!

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