CTRC Center Policies
Privacy Policy
The Colorado Therapeutic Riding Center is committed to protecting your privacy. We use the information we collect about you to serve you better. CTRC does not sell, trade, or rent your personal information to others. The CTRC ensures that our center is compliant with all HIPAA protected information.
Social Media Policy
The Colorado Therapeutic Riding Center (CTRC) offers opportunities to interact with us online (website, Facebook). We treat everyone with respect, and expect the same in return. Guidelines for online interaction conduct involving CTRC are listed below.
Grievance Policy
The Colorado Therapeutic Riding Center’s goal is to provide all individuals with fair and efficient service. Should you experience difficulties or feel aggrieved by a CTRC policy, procedure, or interaction you are welcome to discuss your concerns with CTRC’s Executive Director via email or by calling (303)652-9131 ext 101.
Visitor Policy
The Colorado Therapeutic Riding Center asks that members of the general public pre-schedule tours and visits, before entering the property. Due to the importance of protecting our participant’s privacy, we cannot allow unauthorized individuals to observe our classes or operations. If you need to stop by to drop off a donation, please check in at the front desk and a staff member will assist you.
COVID-19
CTRC has a long, rich history of maintaining an elevated level of safety standards and protocols for all participants, volunteers, and staff. As we navigate the COVID-19 pandemic these standards will remain in the forefront of our decision-making regarding operations during the Covid-19 pandemic. Please bear with us as things will look a little different for the foreseeable future. Thank you for your patience and consideration as we work to bring volunteers and participants back to the property. We will continue to monitor local, state, and federal requirements and guidelines. For more information on our specific COVID-19 policies, please click here.